200FAQ

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What should I do once I receive custom made jewelry imperfections?

We take pride in our products, and we ensure you custom made jewelry receives serious QC test before shipping. Yet if the last thing we expect happened, we will...

How to contact your after-sale service division?

In order to provide the best quality after-sales service, Foshan KeKe Jewelry Co., Ltd. has an after-sales service department to provide consulting services on...

How to contact your after-sale service division?

Where to get help if jewelry pendants gets problem during the use?

After identifying the problems of jewelry pendants , Foshan KeKe Jewelry Co., Ltd. will arrange the most professional after-sales team to help you. By following...

Where to get help if jewelry pendants gets problem during the use?

Can we arrange the custom logo pendant shipment by ourselves or by our agent?

If you would like to arrange the custom logo pendant shipments, please contact us. Foshan KeKe Jewelry Co., Ltd. understands that in terms of transportation, you...

What kind of packing is provided for stainless steel jewelry ?

Foshan KeKe Jewelry Co., Ltd. has packages designed and made on our own to safeguard the stainless steel jewelry . If you have special needs, we can also do some...

What kind of packing is provided for stainless steel jewelry ?

Is tested before shipment?

Pre-shipment inspection (PSI) is one of the many quality control tests conducted by Foshan KeKe Jewelry Co., Ltd. . This inspection is based on standard QC testing...

Is tested before shipment?

How to pay for custom pendants ?

Foshan KeKe Jewelry Co., Ltd. offers several different payment methods. Consult the customer service department to find the easiest payment method. Our company...

How to pay for custom pendants ?

Does personalized bracelets have warranty period?

Each personalized bracelets has the warranty period. During the warranty period, the product could be maintained and repaired for free. The warranty period may be...

How long is the warranty period of jewelry earrings ?

Generally, for different series of products, the warranty period may vary. Referring to the more detailed warranty period about our jewelry earrings , please browse...

How long is the warranty period of jewelry earrings ?

How to extend jewelry bracelets warranty?

Here at Foshan KeKe Jewelry Co., Ltd. , the warranty service may be extended through extended warranty plans purchased from the retailers or us. Based on the practical...

How to extend jewelry bracelets warranty?

Can custom made jewelry be customized?

To satisfy customers' needs and separate us from other competitors in the market, we have been focused on the product customization and are incorporating customized...

Can custom made jewelry be customized?

Can jewelry pendants be made by any shape, size, color, spec. or material?

Take customization support from Foshan KeKe Jewelry Co., Ltd. which helps make sure that your product correctly promotes your brand and leaves a lasting impression...

Can jewelry pendants be made by any shape, size, color, spec. or material?

How to go through the custom logo pendant customization?

If you need to customize custom logo pendant , we can help. Firstly, our designers will communicate with you to work out a design that you are satisfied with. Then...

Does KeKe Jewelry provide OEM service?

Foshan KeKe Jewelry Co., Ltd. provides OEM services. As you focus on research, marketing, and internal processes, we will bring your products to market quickly...

Does KeKe Jewelry provide OEM service?

How about the OEM service flow?

With years of development and growth, Foshan KeKe Jewelry Co., Ltd. has formulated and decided on a flawless set of OEM service flow. It is the final result of...

How about the OEM service flow?

How long it will take for OEM processing?

The period for OEM processing depends on the idea exchange and the feedback given by you on the sample of jewelry bracelets . It is a promise made by us that the...

How about the minimum order quantity for OEM products?

It depends upon the circumstance. To be able to provide you with the very best cost, Foshan KeKe Jewelry Co., Ltd. usually takes a minimum purchase amount. After...

How about the minimum order value for OEM products?

Please contact Customer Service of Foshan KeKe Jewelry Co., Ltd. to see if there is a Minimum Order Value for your project. The minimum order value is the monetary...

How about the minimum order value for OEM products?

Does KeKe Jewelry provide ODM service?

Foshan KeKe Jewelry Co., Ltd. can provide ODM services. We have the ability to create fully customized personalized bracelets based on customer requirements. Experienced...

Does KeKe Jewelry provide ODM service?

How about the ODM service flow?

Foshan KeKe Jewelry Co., Ltd. provides original design manufacturer services - a total solution from the formulation, production, branding, packaging, marketing...

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Phone:86-13726628912/86-13702901320/86-13794087596
Whatsapp/WeChat:+8613726628912
E-mail : info@kejewelry.com
Address：No. 810, Eighth Floor, 43 Zhangye Second Road, Chancheng District, Foshan City

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