200FAQ

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How long will it take if I want custom logo pendant sample?

We will deliver regular custom logo pendant sample as soon as possible once you make your decision. But if you have some special needs like customizing the samples...

Who to pay the freight of stainless steel jewelry sample?

Foshan KeKe Jewelry Co., Ltd. is responsible for the freight of stainless steel jewelry samples as we pay attention to providing the optimal services to customers overseas...

Who to pay the freight of stainless steel jewelry sample?

How can I get sample?

You can get sample from Foshan KeKe Jewelry Co., Ltd. before you commit to buying. Please rest assured, we have enough stock of product ready for you. Each our...

How can I get sample?

Can custom pendants sample charge be refunded if order is placed?

For Foshan KeKe Jewelry Co., Ltd. , we'd love to refund the charge of the custom pendants sample if customers place an order. Honestly speaking, the purpose of sending...

Can custom pendants sample charge be refunded if order is placed?

How long is delivery time of personalized bracelets ?

The delivery time is guaranteed to be on time. The delivery time here mainly refers to the processing time plus shipping time. In terms of the processing time, Foshan...

How long is delivery time of personalized bracelets ?

Where can I follow my jewelry earrings order status?

Once your order leaves the warehouse, it will be processed by the carrier who may provide tracking information until you receive the jewelry earrings . When available...

Where can I follow my jewelry earrings order status?

Is installation service provided for jewelry bracelets ?

Please consult Foshan KeKe Jewelry Co., Ltd. Customer Service if you need installation service provided for jewelry bracelets . For any technical product, industrial...

Is installation service provided for jewelry bracelets ?

How about custom made jewelry after-sales service?

Foshan KeKe Jewelry Co., Ltd. realizes the importance of quality of both products and service. After customers buy our products, we provide after-sales service...

How about custom made jewelry after-sales service?

Are there services after jewelry pendants installation?

Foshan KeKe Jewelry Co., Ltd. provides excellent after-sales support for customers, even after jewelry pendants installation. It encompasses a wide array of services...

Are there services after jewelry pendants installation?

What services are offered for custom logo pendant ?

Foshan KeKe Jewelry Co., Ltd. 's service is not limited to providing custom logo pendant . We also provide a package of customer service upon request. One of our...

Are we informed about stainless steel jewelry weight and volume after shipment?

Foshan KeKe Jewelry Co., Ltd. supplies cargo weight of stainless steel jewelry after the shipment and If you didn't get it, please contact our Customer Service....

Are we informed about stainless steel jewelry weight and volume after shipment?

Can our logo or company name be printed on ?

For many jewelry pendants , we can supply customized logos. We provide professional design, customization and production solutions. We'll affirm the layout with...

May KeKe Jewelry offer warehousing services?

In order to improve customer experience, we render short-term warehousing services for customers overseas. Foshan KeKe Jewelry Co., Ltd. is proud of our ability...

May KeKe Jewelry offer warehousing services?

How about KeKe Jewelry shipping services?

By partnering with reliable carriers in the nation, Foshan KeKe Jewelry Co., Ltd. provides clients with a vast assortment of transport choices. All orders will...

How about KeKe Jewelry shipping services?

What are KeKe Jewelry shipping modes?

There are several means of conveyance for you to choose. Ocean freight is a preferred mode of transport for Foshan KeKe Jewelry Co., Ltd. . The mode of transportation...

What are KeKe Jewelry shipping modes?

Does KeKe Jewelry have forwarder?

Foshan KeKe Jewelry Co., Ltd. has partnered with forwarders who will be happy to review your online needs and assess how they can benefit your business. We have...

Does KeKe Jewelry have forwarder?

How can I track my custom pendants ?

Foshan KeKe Jewelry Co., Ltd. provides tracking numbers for all shipments. This will allow you to track their location. If you have not received the tracking number by then...

How can I track my custom pendants ?

What port of loading available for personalized bracelets ?

Most of the moment, Foshan KeKe Jewelry Co., Ltd. will choose the closest port to the warehouse. If you want to specify a port, please contact customer support team...

What port of loading available for personalized bracelets ?

What to do if jewelry earrings is damaged during shipping?

Foshan KeKe Jewelry Co., Ltd. has purchased insurance for jewelry earrings during the shipment. Once customers find the product is damaged, please contact us and...

What to do if jewelry earrings is damaged during shipping?

What to do if it is incomplete jewelry bracelets delivery?

If the quantity of jewelry bracelets is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect them...

What to do if it is incomplete jewelry bracelets delivery?

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Phone:86-13726628912/86-13702901320/86-13794087596
Whatsapp/WeChat:+8613726628912
E-mail : info@kejewelry.com
Address：No. 810, Eighth Floor, 43 Zhangye Second Road, Chancheng District, Foshan City

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