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200FAQ

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Who to pay the freight of wholesale necklaces sample?

For the regular wholesale necklaces product, the sample is free, but you need to bear the courier fee. Therefore, a quick account such as DHL or FEDEX is required...

How can I get china necklace sample?

It is quite simple for customers from all over the world to get china necklace . Here is the most direct and quickest way: Browse the "Contact Us" page of our website...

Can custom pendants sample charge be refunded if order is placed?

Many custom pendants sample fee can be refunded if order is supported. Please rest assured Foshan KeKe Jewelry Co., Ltd. consistently gives the maximum benefit for you...

How long is delivery time of custom made pendants ?

The delivery time of your custom made pendants varies depending on your location and the designated shipping method. Typically, the delivery time is the time we...

Where can I follow my wholesale pendants order status?

After your order leaves our warehouse, it's managed by a carrier which may provide tracking info until you get wholesale pendants . The monitoring information may...

Is installation service provided for custom logo pendant ?

Do not know how to install custom logo pendant ? Don’t worry. You are not dealing with this alone. Our professional follow-up means you can get reliable installation services...

How about custom pendant maker after-sales service?

Foshan KeKe Jewelry Co., Ltd. has a well developed service and spare parts division that helps ourselves to successfully handle the pre and post sales issues that...

Are there services after pendant maker installation?

Foshan KeKe Jewelry Co., Ltd. would love to serve you at any time and is available for you to provide service after installation. Professional after-sale service...

What services are offered for pendant design ?

Foshan KeKe Jewelry Co., Ltd. 's support isn't confined to supplying pendant design . We also provide a bundle of customer service on request. Among our primary...

Are we informed about jewelry pendants weight and volume after shipment?

After delivering the goods, Foshan KeKe Jewelry Co., Ltd. will provide detailed information about the delivery's weight and volume for customers. Depending on the...

Can our logo or company name be printed on necklace and pendant ?

Yes, we design and print the best custom products to meet the unique marketing and promotional needs of any business. Foshan KeKe Jewelry Co., Ltd. can have the...

May KeKe Jewelry offer warehousing services?

At present, many small- or middle-scale enterprises can't offer warehousing services but choose to work with the third-party logistics companies or freight forwarding warehouses...

How about KeKe Jewelry shipping services?

By partnering with trusted carriers in the country, we offer customers a wide range of transportation options. All orders will be shipped through our own carrier partners...

What are KeKe Jewelry shipping modes?

There are several means of conveyance for you to choose. Ocean freight is a preferred mode of transport for Foshan KeKe Jewelry Co., Ltd. . The mode of transportation...

Does KeKe Jewelry have forwarder?

Foshan KeKe Jewelry Co., Ltd. has cooperated forwarder who will be happy to review your online requirements and assess how it can benefit your business. We have...

How can I track my fashion jewelry necklaces ?

With the advances of the Internet and the improvement of global logistics system, the logistics status of your fashion jewelry necklaces can be tracked through different channels...

What port of loading available for jewelry necklaces ?

Generally, we will choose the port nearest to us to deliver jewelry necklaces . With the perfect location to us, the port can save us a lot of time in transporting...

What to do if unique jewelry is damaged during shipping?

Foshan KeKe Jewelry Co., Ltd. makes every attempt to protect the item from harm, but it cannot be fully ensured. If you find any damage, please write it all down...

What to do if it is incomplete custom made jewelry delivery?

Foshan KeKe Jewelry Co., Ltd. guarantees custom made jewelry delivered with all accessories and instruction manual packed in one package. Before we deliver the product...

What should I do once I receive custom necklace maker imperfections?

Foshan KeKe Jewelry Co., Ltd. has set up some regulations and plans to deal with such an issue. Once you receive the necklace maker and find it imperfect, please...

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